ClientLogic

www.clientlogic.ph

ClientLogic is a leading international business process outsourcing provider in the customer care and back office processing industries.

Clientlogic’s global footprint spans 49 facilities in 13 countries throughout North
America, Europe, Africa, Central America and Asia. ClientLogic’s consistent quality service across channels, media and countries helps clients improve their return on customer investment by reducing service cost, improving customer retention and increasing revenue per customer. ClientLogic is among the top five global customer care providers, managing more than half a million customer interactions each day.

ClientLogic provides fully integrated customer care and back office processing services such as:

• Customer care - ClientLogic provides customer service, sales and technical support. ClientLogic’s ability to serve customers and track customer information across multiple channels enables the company to consistently provide positive, intelligent service on behalf of their clients.

• Back-office processing - ClientLogic offers comprehensive, back-office services, order and payment processing, eCommerce, catalog, continuity services and rebate processing activities. Through these services, ClientLogic helps their clients accurately and efficiently while  cost-effectively managing their customer interactions.

• Right-shore - ClientLogic’s right-shore strategy focuses on consistently providing the right products and services to the right customer-type from the most appropriate geographies. With ClientLogic’s track record of executing global support services and strong local partnerships, the company ensures a high standard of quality and delivers exceptional customer satisfaction.